Who we are
Our website address is: https://chickenguyschicago.com & we sell baby chicks, ducks, guineas, other poultry, and supplies. We have a poultry farm in Chicago, Illinois where we hatch healthy and hormone-free chicks. At Chicken Guys Chicago, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us online, or interact with our services.
1. Information We Collect
When you place an order or browse our site, we may collect:
- Personal Information: Name, shipping address, billing address, phone number, and email address.
- Payment Information: Collected securely via trusted third-party payment processors (we do not store full credit card details).
- Device Information: IP address, browser type, device type, and usage data to help us improve our site experience.
- Account Information (if applicable): Login credentials if you create an account.
2. How We Use Your Information
We use the information we collect to:
- Fulfill and manage your orders
- Send order updates, confirmations, or customer service communications
- Improve website functionality and user experience
- Respond to inquiries and support requests
- Send marketing emails (only with your permission—you can opt-out anytime)
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your order
- Payment processors to complete transactions securely
- Service providers who help us maintain and optimize our website
- Legal authorities if required to comply with laws or protect our business
4. Cookies & Tracking
We use cookies to enhance your browsing experience, remember preferences, and gather analytics. You can disable cookies through your browser settings, though some site features may not function properly without them.
5. Your Rights & Choices
You have the right to:
- Access or update your personal information
- Request that we delete your data
- Opt-out of marketing emails (unsubscribe link is always provided)
To exercise any of these rights, contact us at:
📧 [email protected]
6. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
7. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal data from them.
8. Policy Updates
We may update this Privacy Policy occasionally. Any changes will be posted here with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is used, contact us anytime:
📧 [email protected]
📍 Based in Illinois, USA